Taylor Made Outcomes is a registered NDIS provider of Specialist Support Coordination, Support Coordination with significant experience in Complex Care, Accommodation, Carer Relationships, Trauma Informed Practice and Psychosocial (Mental Health).


Taylor Made Outcomes is a registered NDIS service provider located in Wollongong and can support you with these services:

plan management taylor made outcomes

Plan Management

Providing you with increased choice and control over how you spend your funding and monthly budget reports showing the financial position of your plan.Learn More »
support coordination Taylor made outcomes

Support Coordination

Providing you with assistance to understand your funding and find services that will support you in the way you want. This may include building networks with both paid and unpaid supports.Learn More »
Specialist Support Coordinator

Specialist Support Coordination

This is a higher level of support coordination. It is for people whose situations are more complex and who need specialist support. A specialist Support Coordinator will assist you to manage challenges in your support environment and ensuring consistent delivery of service.

Mandy Drain is registered to provide Specialist Support Coordination for Taylor Made OutcomesLearn More »

Psychosocial Recovery Coaching

Psychosocial Recovery Coaching is placed into a participants plan, when there is support required to managed complex challenges of daily life, due to the impact of psychosocial disability.

A number of the team at Taylor Made Outcomes are passionate and skilled in this recovery based model of support and work in accordance with the NDIA Psychosocial Recovery-Oriented Framework

Learn More »

Our Client dashboards + portal

myp preform

We offer our Plan Managed participants access to the Passport App

Our Team

Check out our Facebook Feeds

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👋 Heyyyy Ya’ll,

It’s been a while since I’ve done a bit of an introduction to the face behind you’re screen so thought I’d give a bit of an update 🖤

I’m Emily, and I run EMP Supports, an independent NDIS service provider.
We are located in Wollongong NSW, but service a wide area including the Northen Suburbs and down the south coast.

I am a mum to Ruby & Chevy and a wife to Jamie. I come from a large family and have a passion for life. I love to exercise and keep active along with good coffee, food and a sneaky wine 🍷

I guess you could say I am still relativity new to business along with serving NDIS participants, but have never felt so sure I’ve found my calling. I literally love every single day!!

I’m lucky enough to have a team of THE BEST support workers that you have EVER SEEN!!

Every single EMP Support Worker has been sourced by myself personally, all possess all the attributes required to make not only a good; but 11/10 AMAZING SW. Along with having these amazing attributes, my team also have tertiary educational skills including, social work, early childhood education, pharmacy, equine Therapy, diet and nutrition.

I myself, come from a healthcare background. I have studied Phlebotomy along with Primary Health. 

At EMP we are so blessed to serve a wide range of NDIS participants across all age brackets and varying levels of required support.

We predominantly serve NDIS participants with complex and high need levels of support, this can look like:

- Complex and severe mental health
- Complex ABI & Neurological impairment
- Complex and severe behaviours which may include restrictive practices
- Crisis, acute and trauma support.
Just to name a few.

Some of our services include:
- Transportation
- Capacity Building
- Daily Living
- Community Access
- Liaise with emergency services and mental health teams
- Work closely and implement strategies placed by other care providers including; Behaviour Support Practitoners, Support Coordinators, mental health team, legal representatives.
- Equine Assisted Learning
- Hoist and Peg Feeding
- House and Garden Maintenance
- STA & respite
- Active Sleepovers
To be honest the list is endless 😊 GO TEAM. 💋

At the moment we are rapidly heading towards full capacity and our Equine Service is taking applications to add to a wait list why we are under expansion.

If you feel yourself or someone you know or love would benefit from EMP’s services please do not hesitate to reach out to me. I am contactable on here via messenger or via WhatsApp. You can also contact me via email if preferred. Emily.Perkins@empsupports.org 

Stay strong and true you amazing people!

Em X
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Comment on Facebook

Thank you 🙏 you

3 months ago
Taylor Made Outcomes

Thank you again to an amazing team - onward and upward. ... See MoreSee Less

Thank you again to an amazing team - onward and upward.

Comment on Facebook

Congratulations Mandy and the team! We love working with you all 🙂

Congratulations team! Fantastic achievement- well deserved 👏


3 months ago
Taylor Made Outcomes

So much pride in what the team and I have achieved. We strive to add value to the lives of those we serve and this award is a great acknowledgment of that.

#businessawards2021 #localbusinessawards2021
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Comment on Facebook

Congratulations Mandy and team, you offer such an amazing service, very much deserving award 💙

Absolutely fantastic news🥰👏🙌👍. Mandy you are so worthy of this achievement.💝 You definitely add value to the people and their families you support💝💝 Congratulations 👏

Congratulations Mandy! What an amazing and well deserved achievement. I am so lucky to call you family and I am so proud of everything you have achieved. ❤️❤️

Congratulations Mandy! Absolutely outstanding and deserved achievement ♥️

Amazing! A huge congratulations on this award Mandy. You have made a massive difference in the Illawarra and are so deserving. 🎊🎊

Congratulations to you all. You’ve all worked hard and deserve this great accolade. 🍾🥂💐

Congratulations Mandy & you’re amazing what you do🥂. Congrats again to all the staff from TMO. You guys are awesome👏🏻💕 🥂🌟

Congratulations Mandy. I can't think of anyone more deserving ❤

Congratulations Mandy, Taylor Made Outcomes - let your light shine!

Wow this is so wonderful, congratulations to Mandy, Jason and to her team!

Congratulations Mandy and the Tmo team! That is amazing news. 💖

Congratulations to you and your team well deserved x

Oh wow- this is fantastic news! A huge congratulations .... extremely well deserved 🎉 Everyone looking amazing too ❤❤❤

Congratulations to you and the team mandy so happy for you receiving this award, well deserved xx

You are SO deserving of this award Mandy, congratulations!

Congratulations!! You help humans at their most vulnerable time, I’m so glad that’s been recognised!

Congratulations Mandy, a fantastic and well earned award. I am so happy for you and your team. You are just brilliant and this award recognises all the great work that you have done and continue to do.

Congratulations Mandy and Team, well deserved 🎉🎉🎉🍾🥂

Wow Mandy! Congratulations! That’s so amazing! Hope you’re celebrating your much deserved win! 🍾🥂

Congratulations! So well deserved x

Congratulations Mandy, well earned acknowledgement

Congratulations Mandy,very well deserved ❤️

Congrats Mandy and all the TMO team. Well done.

Congratulations, you all do amazing work!

CONGRATULATIONS Mandy!!! So very well deserved!! ❤️ EMP Supports

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