Meet Our Team

Brittany Colless

Manager – Plan Management and Participant Engagement

Brittany Colless – Manager – Plan Management and Participant Engagement

Brittany has four years’ experience within the NDIS Industry as a Senior Plan Manager, Operations Manager and Participant Engagement Officer supporting families and participants across the Illawarra. Brittany is currently the Manager of Plan Management and Participant Engagement.

Brittany has a passion for ensuring participants NDIS plans are being managed correctly and used to their full potential so participants can have the right and best supports in place to help them achieve their goals . Brittany enjoys communicating with participants and families and offers guidance leading to the people she serves feeling comfortable knowing their plans are in great hands here at Taylor Made Outcomes. Brittany ensures that all participants, providers as well as her peers are treated with respect, given correct guidance, support and knowledge. Brittany also works with providers to ensure their invoices are managed and processed in a timely manner ensuring the NDIS guidelines are followed and understood.


Josh Bale

Plan Manager

Josh Bale – Plan Manager

Josh works for the Plan Management team, being his first role in the NDIS industry.

Josh strives to ensure provider payments are processed in a timely manner and that the NDIS guidelines are being followed.